Contact Us
We're here to help. Whether you have a question about Lumistar, need technical support, or want to talk about a partnership. Our team will get back to you within one business day.
Company Information
Legal entity: Lumistar Robotics LLC
Registered in: 39-4023597/DE, United States
Address: 8 THE GREEN STE A Dover, DE 19901
Customer Support
Email: support@lumistar.ai
Phone: +1(909) 528-3075
Hours: Mon to Fri, 2:00 p.m. - 5:00 p.m. ET
For order, shipping, warranty, and technical questions.
Business & Partnerships
Email: marketing@lumistar.ai
For distributor, retailer, OEM/ODM, and media inquiries.
Mailing & Returns
All product returns must first be authorized via our Return & Refund Policy. Please do not ship items back without an RMA number — unauthorized returns cannot be processed or refunded.
Response Times
We reply to all support emails within 1 business day (Monday–Friday). Messages received on weekends or U.S. public holidays will be answered the next business day.
